Privacy Policy

1. Data controller

The controller of your personal data is:

• Company: TechSolve Ribeiro
• Region: Valais, Switzerland
• Contact: info@techsolve.ch

2. Data we collect

We only collect the data needed to operate this website and to communicate with you. Collected data includes:

Data submitted through the contact form:

• First and last name
• Email address
• Website (optional)
• Message
• Device and browser in use (via navigator.userAgent)

Navigation data:

We use Google Analytics to analyse visits and interactions with the site. These data include pages visited, session duration, and anonymous device information.

No cookies are set directly by our site to collect personal data before your consent.

3. How we use your data

The data collected is used to:

• Reply to your requests submitted through the contact form.
• Improve user experience through Google Analytics.

4. Sharing data

We do not share your personal data with third parties, except:

• With Google Analytics, for navigation analytics.
• If required by law or by a competent authority.

5. Data storage

Your data is stored securely and kept only for the time needed to process it, unless a longer retention period is required by law.

6. Your rights

Under the revised Swiss FADP (nLPD) and applicable EU law, you have the following rights:

• Access: You can ask for a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete personal data.
• Erasure: You can request the deletion of your personal data.
• Objection: You can object to the processing of your personal data on legitimate grounds.

To exercise these rights, please contact us at the email address above.

7. Google Analytics and Vercel Analytics

Google Analytics stores cookies and identifiers on your device. It is loaded only after your explicit consent through the cookie banner. You can also disable Google Analytics by installing the opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

Vercel Speed Insights and Vercel Analytics measure the technical performance of our pages (load time, responsiveness, visual stability). These tools store no cookies and no persistent identifier on your device and cannot identify you personally. Your IP address is processed transiently to derive a non-reversible hash, rotated daily, and is not retained.

Under art. 45c TCA and the revised Swiss FADP (nLPD), this performance measurement relies on our legitimate interest in keeping the site fast and functional, and is therefore active by default without prior consent. You may object at any time by clicking “Refuse” in the cookie banner, which disables the measurement immediately. This data is processed by Vercel Inc. (United States) acting as a processor.

8. Data security

We apply technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure.

9. Changes to this policy

We may update this privacy policy at any time. Any changes will be published on this page with an updated date.

10. Contact

For any question or request regarding this privacy policy, you can contact us at:

• Email: info@techsolve.ch