TechSolve handled the setup and management of my company's website and email inboxes. I'm very satisfied with their work, their listening and their support. Don't hesitate for a second to call on TechSolve.translated from French
IT support & computer repair in Valais
PC & Mac support, maintenance and managed IT for SMEs and freelancers — remote, anywhere in Valais.
As availability allows · remote
A machine that won't boot, email down, an unstable network, a backup to secure? TechSolve takes care of it for Valais businesses and freelancers. Clear diagnosis, a remote session as soon as possible — or, for hardware, drop-off by appointment in Sierre or shipping by post — and a single point of contact who knows your setup.
Our support services
PC & Mac repair
Hardware or software faults, slowdowns, blue screens, viruses: diagnosis and recovery of your Windows and macOS computers.
Email & Microsoft 365
Setup, migration and troubleshooting of mailboxes, Outlook, Microsoft 365 and Google Workspace, including domains and anti-spam.
Network & Wi-Fi
Routers, VPN, dropping Wi-Fi: we configure your network remotely, prepare new hardware in Sierre and secure your remote access; a visit by appointment only if needed.
Backup & data recovery
Automated backups (local and Swiss cloud) and data recovery after failure or deletion.
Security & antivirus
Infection clean-up, ransomware protection, security updates and team awareness.
Installation & configuration
New workstations and software configured remotely or prepared in Sierre before handover; printers and servers set up remotely.
Remote first
Remote session
Most incidents are resolved over a secure connection, by phone or video call. We step in as soon as availability allows.
Drop-off or shipping
If the hardware needs hands-on work: drop-off by appointment in Sierre or shipping by post.
Visit by appointment only
Where a case requires it, a visit by appointment only, after a remote diagnosis.
Remote maintenance & managed IT
Monthly plan for SMEs: monitoring, updates, verified backups and priority support, so you prevent failures instead of suffering them.
Why TechSolve
- A single contact who knows your setup, not a call centre.
- Transparent rates and a clear quote before any billed work.
- Swiss hosting and backups, nLPD compliant.
- Beyond support: web development, business applications and AI when you want to go further.
Areas we serve
Based in Sierre, we support businesses across central Valais. Explore our presence by town:
Sierre · Sion · Crans-Montana · Martigny
FAQ — IT support in Valais
Do you handle urgent issues in Sierre and Valais?
Yes. Blocking incidents (dead workstation, email down, suspected virus) are handled as a priority, remotely, as soon as availability allows. If the hardware needs hands-on work: drop-off by appointment in Sierre or shipping by post; where a case requires it, a visit by appointment only.
How much does IT support cost?
One-off interventions are billed hourly, at a rate confirmed before we start. Many problems are solved remotely in a single session. For businesses, a monthly maintenance plan costs less than one-off fixes and prevents most failures.
Do you work with individuals or only businesses?
Our core focus is Valais SMEs and freelancers, but we also help individuals with common problems (slow computer, viruses, backups, email). Call us to check whether we can assist.
Do you support Macs as well as Windows PCs?
Yes, we work on Windows and macOS, and on mixed environments. We also handle peripherals (printers, NAS, network) and the main office and business software.
Do you offer a maintenance contract for businesses?
Yes. Our managed-IT plan covers monitoring of your workstations and servers, security updates, backup verification and priority support. You gain peace of mind and budget your IT monthly, with no surprises.
What if you can't repair my hardware?
If a component has failed, we advise on the best-fit replacement with no hidden mark-up, and handle data migration and reconfiguration. You always remain the owner of your data and accounts.
CLIENT REVIEWS
What our clients say
13 five-star reviews on Google — average rating 5.0/5.
Solutions tailored for individuals and businesses alike. Highly recommended!translated from French
TechSolve? Professional, available, fast and effective.translated from French
A serious company, responsive from start to finish during the build of our new website. A thousand thanks again.translated from French
TechSolve is a very professional, efficient company that really listens, at the best price. The local Valais company to contact!translated from French
Got a problem to fix? Let's talk now
Describe your issue on WhatsApp or by email: we'll tell you whether a remote session is enough or the device needs to come to us, and when we are available. Honest diagnosis, clear pricing.
TechSolve Ribeiro — Sierre, Valais — info@techsolve.ch